Reference

How aiwin99 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use aiwin99, how we store it, and what rights you have over it.

Account data kept securebKash, Nagad, Rocket payment details protectedYour right to request, update or delete dataNo data sold to third partiesPolicy applies across all devices

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, so your account details and payment records are not readable if intercepted. Session tokens expire automatically after inactivity, which means a logged-out browser or idle mobile screen cannot be used to access your wallet. We use cookies to keep your session active and to remember your account preferences — you can manage cookie settings through your browser, though some features may not work without them. Data we hold is kept only as long as it is needed for the purpose it was collected, after which it is deleted or anonymised according to our internal retention schedule.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers account logins, bKash deposit confirmations and Nagad withdrawal requests.

Session Expiry

Your session closes automatically after a period of inactivity. This protects your account wallet even if you forget to log out on a shared or public device.

Cookie Controls

We use session and preference cookies. You can adjust these in your browser settings — essential cookies are needed for account access; others are optional.

Data Retention Policy

We keep your data only for as long as your account is active or as required by our operational obligations. Requests to delete inactive account data are handled through our support team.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, correct inaccurate details, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help section in the mobile app. We aim to respond to all data-related requests within a reasonable period — complex requests may take a little longer, and we will keep you updated through your registered contact details.

What We Collect and Why We Collect It

aiwin99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide directly — your name, contact number, email address, and the payment method you choose to connect, whether that is bKash, Nagad or Rocket. We also log technical data: your device type, browser, IP

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address and session activity. This helps us keep your account accessible and detect unusual login patterns before they become a problem. When you make a deposit or withdrawal using bKash or Nagad, we record the transaction reference and amount — never your full mobile banking PIN
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or password. Rocket transfers are handled the same way: the reference is stored, the credential is not. We use this data to process your account requests, verify your identity when needed, and respond to support queries. We do not sell, lease or trade your personal data
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to outside parties for marketing purposes. Third-party service providers who help us operate the platform — payment processors, fraud detection tools — receive only the minimum data needed to perform their function, and are bound by confidentiality agreements. Your data stays relevant to how you use
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aiwin99, nothing more.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Rights

These are the questions we hear most often from people checking their data rights on aiwin99. If your question is not covered here, reach out through live chat or the in-app help section.

We collect your name, contact number, email address, and the payment method you register — such as bKash or Nagad. We also log device type, IP address and session activity for security purposes.

We store transaction references and amounts for bKash, Nagad and Rocket payments. Your mobile banking PIN or password is never recorded or accessible to us at any point during a transaction.

Yes. Contact our support team through live chat or email with your registered mobile number. We will locate your account and provide the relevant data within a reasonable timeframe.

Send a deletion request through the in-app help section or via email. We will confirm what can be removed immediately and flag anything we are required to retain for operational reasons.

We do not sell your data. Third-party providers — such as payment processors handling Nagad or Rocket transfers — receive only the minimum information needed to complete their task, under confidentiality agreements.

We retain data only as long as needed for the purpose it was collected. Once an account is closed and obligations are met, data is deleted or anonymised under our internal retention schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoCrash Lightning

How aiwin99 Handles Your Personal Information

Data Handling, Cookies and Account Security

Reach Us About Your Privacy Rights

Common Questions About Your Data and Rights

01 What personal data does aiwin99 collect when I open an account?

02 Is my bKash or Rocket payment information stored safely?

03 Can I request a copy of the data aiwin99 holds about me?

04 How do I ask aiwin99 to delete my account data?

05 Does aiwin99 share my data with other companies?

06 How long does aiwin99 keep my personal information after I close my account?

Privacy Policy

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